Support

Moonline Support

Questions, feedback, or something behaving strangely under your sky? We read everything.

Contact

Use the Fireport contact form and choose “Moonline support.” Include your iPhone model and iOS version for bug reports.

Subscriptions & refunds

Subscriptions are managed by Apple: Settings → your name → Subscriptions. Refunds are requested through Apple at reportaproblem.apple.com.

Privacy

See the Moonline privacy policy. Short version: your data lives on your phone.